Our shipping is provided by Royal Mail and prices may vary depending on item size/weight.

 

Alternatively, we offer a FREE click and collect service. (Click and collect point located in our Kirkcaldy store within the Home department next to the café) 

 

Furniture items are currently delivered within a 50 mile radius of our Kirkcaldy Store from £25 -  £120.  This fee includes our White Glove service to include all furniture assembly required ( not including bed frames ) and disposal of packaging.

For furniture items we provide an estimate lead time on the product page.  Once your order has been placed a member of the team will be in touch with up to date information and arrange a delivery date. 

Delivery Acceptance Responsibilities

Customers are expected to be prepared to accept delivery of their goods at any time within the quoted lead time. We are unable to expedite or delay suppliers at the point of ordering. Failure to do so may result in additional storage charges. It is the customer's responsibility to communicate any restrictions on delivery times at the point of purchase.

Scottish Highlands

Scottish Highlands and Scottish Islands - £25 additional surcharge

Scottish Highlands postcodes affected: PH49, PH50, PH4, PH5, PH6, PH7, PH8, PH9, PH10, PH11, PH12, PH13, PH15, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, IV63, IV52, IV53, IV54, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, AB40, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38

Scottish Islands postcodes affected: IV41 , IV42 , IV43 , IV44 , IV45 , IV46 , IV47 , IV48 , IV49 , IV50 , IV51 , IV55 , IV56 , KA27 , KA28 , KW15 , KW16 , KW17 , PA20 , PA41 , PA42 , PA43 , PA44 , PA45 , PA46 , PA47 , PA48 , PA49 , PA60 , PA61 , PA62 , PA63 , PA64 , PA65 , PA66 , PA67 , PA68 , PA69 , PA70 , PA71 , PA72 , PA73 , PA74 , PA75 , PA76 , PA77 , PA78 , PH42 , PH43 , PH44 , ZE1 , ZE2 , ZE3 , ZE4

Unfortunately we do not currently ship made to order furniture to the Scottish Islands, Northern Ireland, Republic of Ireland or the Isle of Man.

Large item delivery

Some large items may be delivered via pallet due to their size, weight or fragility. If an item is delivered via pallet the delivery company may leave the pallet with you to dispose of accordingly. Please ensure dimensions are checked and will fit the space they are meant for. Large item deliveries are shipped with our 3rd party logistics couriers. 

Made to order or tailored items

All orders which are made to order or have had two or more variables specified (such as colour and size) will usually be delivered within 3-6 weeks. Please ensure the sizes provided and chosen colours are correct, as orders cannot be refunded beyond three days of your order being placed. This is due to out made to order items not being pre manufactured and having to be ordered to your specification from our suppliers. Customer due diligence also includes measuring all access routes and doorways.

Made-to-measure curtains/blinds cannot be returned unless faulty (due to custom sizing).

WALLPAPER - Customers must purchase enough wallpaper in one order – batch numbers may vary if reordering later. 

Your statutory rights are unaffected.